Orders are shipped via US Postal Service (unless otherwise specified at check out). Orders totaling less than $5 do not qualify for free shipping.
We strive to ship within 24 hours, however, due to our small batch operation, there are times your order will have to be prepared. You will receive an email notification to let you know your package has been shipped.
Depending on your distance from Alabama, the US Postal Service estimates mail time to be 2 to 3 business days once shipped.
Due to the nature of City Bee Company’s all-natural products, once we ship, for safety and hygiene reasons we cannot accept returns.
Your satisfaction is important to us and while we are confident that you will love our products, if you are unhappy, please let us know. We want you to have a positive experience and will try to work with you to resolve any issues.
City Bee Company is not responsible for any individual reaction to any particular ingredient. A full listing and description of the ingredients we use can be found on our website. People with sensitivities to any listed ingredient or derivative, should not use those products. If there is any doubt, try a patch test until you are confident the product works as you expect. Should irritation occur at any time, immediately discontinue use of the product.